Client Agreement and Pre-Consultation Questionnaire

Client Data Protection

Data Controller

The Oxford Family Dietitian is the Data Controller responsible for collecting, processing, storing and safeguarding your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
ICO Registration Number: ZC081823

If you have any questions about how your data is processed, please contact:
jasel@theoxfordfamilydietitian.co.uk

Purpose of This Questionnaire

The information you provide is collected in order to:

  • Assess your health, lifestyle, diet and fertility-related needs

  • Prepare for and deliver your consultation

  • Provide personalised nutrition and lifestyle guidance

Only information necessary to deliver the service will be collected.

Nature of the Service

The service provided offers nutrition and lifestyle guidance only.
It does not constitute medical advice, diagnosis or treatment and does not replace care from a GP or other healthcare professional.

Special Category (Health) Data

This questionnaire includes information relating to health, fertility, menstrual health, pregnancy history and medical background.

This information is classed as special category personal data under UK GDPR and will only be collected and processed with your explicit consent, in line with ICO best practice guidelines.

Please do not provide information that has not been requested.

How Your Data Will Be Used

Your personal data will be:

  • Used solely for the delivery of services you request

  • Stored securely using appropriate technical and organisational measures

  • Not shared with third parties unless required to deliver services, comply with legal obligations, or where you have given explicit consent

Your data will never be sold or shared for third-party marketing purposes.

Data Storage & Retention

Your information is securely stored on protected systems, including Google Workspace and third-party platforms used to deliver services, where appropriate safeguards are in place.

Your data will be retained in accordance with our Privacy Policy found in the footer of the website, including statutory and professional record-keeping requirements.

Legal Basis for Processing

Your personal data is processed on the basis of:

  • Your explicit consent

  • The performance of a contract for services requested

  • Compliance with legal and professional obligations, where applicable

You may withdraw consent at any time, although this may affect our ability to provide services.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request erasure or restriction of processing in certain circumstances

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Further details are available in the Privacy Policy in the footer of the website.

Pre-Consultation Questionnaire